Our web site is designed to
provide you with secure, easy shopping. To help you find what you need,
try using our find & decide guides for pest controls, fertilizers/soil
amendments, and organic lawn care. You can also search our entire site
using words that describe either the product you want or the problem you
want to solve.
You can pay by credit card (Visa or Mastercard), by PayPal
(costs you nothing, you just need to sign up), or by personal check or
money order sent through the mail. Just choose the option you want to
use when you go to the checkout.
You can use the shopping cart (with no
obligation to buy until you decide) to calculate the shipping cost for your
order. When you click the Add to Cart button
(next to every product) for the first time, the shopping cart asks you
for your zip code and the type of shipping you want, then calculates
the exact cost.
Ordering by mail
realize that, even with good online security, some customers prefer to
send us a check in the mail. You can order by mail or fax. Simply use the
shopping cart to select the items you want, then select the appropriate
ordering method when you go to the checkout.
Local Merchandise Pickup
Customers who wish to pick up their order may do so by driving to our warehouse located at 227 Centre Avenue
Rt 123, Abington, MA 02351. Please call 781-878-1800 or email us @ firstname.lastname@example.org as we are not always at the warehouse location.
Damaged goods and returns
If the product(s) we send to you are in any way
damaged or defective or if we inadvertently send you the wrong product, please send
email@example.com as soon as possible. If a carton arrives
damaged, please ask the UPS/FedEx delivery person to note the damage so
that we can make a claim.
We will replace the product at no further cost to
Our success depends on your satisfaction. We
plan to grow largely through word of mouth - the best form of advertising.
We take great pains to select only products we know are effective when
applied properly. We know from experience that gardening with organics can
be successful and very satisfying. Many of our customers report good
results, but with all the variables of gardening, we cannot guarantee success.
We do, however, guarantee that our products will reach you in excellent condition.
If you have any problems using our site, with the products we sell,
or with our service, we would like to hear about it. We will strive to take
quick action to correct any mistake on our part. Happy